Here is some recommended verbiage to include in your email auto-response addressing the malware attack:
“Due to a recent cyber malware attack on the City of Durham’s networks, many City departments are operating in a limited capacity while systems and employee workstations are restored in the coming days and weeks. Please note that some delays in employee responses should be expected as email accounts and phone systems are restored throughout the organization. For the latest information on our recovery efforts, please visit https://DurhamNC.gov or follow @CityofDurhamNC on Facebook, Twitter, and Instagram. Thank you in advance for your patience as we navigate this situation and return to normal operations.”
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