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1. Why is this work needed, what work is included, how much will it cost, and how long will it take?

This project will replace deteriorating waterlines that were installed in the 1930s. Approximately 12,000 feet - or nearly 2.3 miles - of waterlines within the downtown loop will be replaced. Also, 25 water meter boxes will be upgraded. The project is estimated to cost between $6 and $8 million and will be paid for by previously authorized capital improvement program (CIP) funds.

The design phase of the project is nearly complete, with construction planned for 2014-2015. Construction is anticipated to last approximately 18 months. As a part of the project, the entire width of Morgan and Great Jones streets will be resurfaced once the waterlines have been installed. During this same timeframe, NCDOT plans to res??urface Ramseur Street.

2. Will my business/property be impacted during the construction phase of the project?

Construction will not occur on private properties; however, there will be pedestrian, traffic, and noise impacts throughout the downtown area during construction. The city’s contractor will be required to maintain access to residences and businesses at all times, though on-street parking and pedestrian access may be obstructed due to the work area or traffic detours.

All property owners will be notified in advance of construction near their property; this includes any planned water service disruptions. Sound levels near active construction areas are anticipated to range between 70 and 90 decibels. Due to traffic control constraints, it will be necessary to conduct some work in high-traffic areas during overnight hours.

3. Why will some construction take place at night?

Due to the many existing utilities located beneath the roads downtown, the installation of the proposed waterline will require lane or road closures to expedite construction. In some portions of the project area, construction will take place during the overnight and weekend hours in order to minimize traffic, pedestrian, and bus impacts. Night work will allow the contractor to work longer hours, minimizing the overall construction duration. Any service interruptions during the overnight hours will be during low-use periods, minimizing the impact on customers. Sound levels near active construction areas are anticipated to range between 70 and 90 decibels.

4. How will I know about detours, changes in traffic patterns, etc.?

In addition to other notifications, signage will inform and direct property owners, residents, and visitors in the
downtown area regarding detours, changes in traffic patterns, and access issues throughout construction. Disturbed areas along roadways and sidewalks will be repaved, and lawns will be graded and reseeded at the end of the project.

5. Will my water service be affected by the project?

Once the project enters the construction phase, existing water meters in the project area will be reconnected to the newly installed waterlines. It is possible that customers will be without water for a short duration (typically a few hours) while this transition takes place. Property owners will be notified in advance regarding any planned service disruptions.