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Durham One Call Resident Satisfaction Online Survey
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1. I contacted Durham One Call:
Durham One Call Website
2. The name of the representative I spoke with or corresponded with was:
3. The name of the representative I spoke or corresponded with treated me professionally and courteously:
4. The representative was able to answer my questions or address the concern to my satisfaction
5. Did the information provided meet your needs?
Exceeded my needs
Met my needs
Partially met my needs
Did not meet my needs
6. If the Durham One Call Center could not assist you, were you provided with other options?
Yes I was given options
Yes but I didn't use those options
Yes and the options were helpful
No, no other options were provided
7. The representative completed a service request and gave me a reference number.
8. That Reference number is:
9. Please tell us how you would rate your recent experience with Durham One Call:
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