A bill is estimated when we are not able to get an actual meter reading. This could be due to a meter that’s damaged, isn’t transmitting data, or is inaccessible due to surrounding debris or vegetation. An estimated bill is based on the most recent water-use records for your account. However, if you had a leak or used more water during the summer months, that would not be reflected in the estimated bill you receive. This is what occurred in 2019, when a number of accounts were estimated for an extended period of time.