Most records are provided free of charge. However, requester's will be notified in advance of any charges. The City of Durham may make reasonable charges not to exceed its actual cost incurred in accessing, duplicating, supplying, or searching for the requested records.
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North Carolina General Statute (NCGS) 132-1(a) defines public record(s) as “all documents, papers, letters, maps, books, photographs, films, sound recordings, magnetic or other tapes, electronic data-processing records, artifacts, or other documentary material, regardless of physical form or characteristics, made or received pursuant to law or ordinance in connection with the transaction of public business by any agency of North Carolina government or its subdivisions. Agency of North Carolina government or its subdivisions shall mean and include every public office, public officer or official state or local, elected or appointed) institution, board commission, bureau, council, department, authority or other unit of government of the state or of any country, unit special district, or other political subdivision of government.”
All records maintained by the City of Durham are public unless they are exempt from disclosure under the NC Public Records Law. If a records request is denied, the City will cite the appropriate law that allows the City to withhold the record.
Exempted records include but are not limited to:
A requestor may ask to inspect City records. The City will notify the requestor once the records are available for inspection, and make them available at a date and time mutually agreed upon by the requestor and the City. The appointment to inspect the record may need to be broken into intervals, as not to interfere with daily operations of a department.
All requests for public records should contain the following information:
The City of Durham is committed to an open and transparent government. As a rule, we respond to all requests for information as quickly as possible and strive to communicate a realistic time frame. It may not always be possible to fill requests right away if the requests span various departments and/or if they need to be reviewed to see if they contain confidential or restricted information.
Questions, please contact the Office of Public Affairs at (919) 560-4123 or email@example.com.