Are all of the toilets on the EPA WaterSense list available at all retailers?
That is unlikely. The Department of Water Management has informed local retailers about the program and encouraged them to carry a stock of HET models. No retailer will have every toilet, but approved toilets are available locally. Many plumbing supply stores can special order toilets as well.

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1. What is a WaterSense High Efficiency Toilet?
2. Do I have to buy the toilet at a particular store?
3. Are all of the toilets on the EPA WaterSense list available at all retailers?
4. Is there anything else I need to buy with the toilet?
5. Do I have to hire someone to install the toilet?
6. What do I need to submit with my application?
7. How will I receive the rebate?
8. Will the city be checking to see that my toilet has been installed?
9. How long will the toilet rebate program last?