City Manager's Report - Thomas J. Bonfield - Durham City Manager - Volume 11, No. 41 - November 9, 2018

Most City of Durham Offices Closed for Veterans Day

Most City of Durham offices, including City Hall and most non-emergency City operations, services, and programs, will be closed Monday, November 12, in observance of Veterans Day. Police, fire and rescue services for life-threatening or in-progress emergencies may be reached by calling 911. Non-emergency problems or concerns may be directed to 919-560-4600. Residents are asked to take note of the following changes in other City-provided services and programs. The Solid Waste Management Department will be closed on Nov. 12. Collection for all curbside services, including solid waste, recycling, yard waste and bulky items, will be delayed by one business day for the entire week. Curbside collections for yard waste and bulky services on Nov. 16 will instead occur on Nov. 19. The Waste Disposal & Recycling Center, Yard Waste Facility, and the Household Hazardous Waste Center will also be closed on Nov. 12. For information about items accepted for curbside collections as well as how to sign up for collection day alerts and reminders for holiday service changes, visit the department’s webpage. For information on all City closings and delays, visit the website.  More 

2017 Holiday parade

Holiday Parade and Fun Fest

Kick off the holiday season on Dec. 8 at the Durham Holiday Parade and Fun Fest. Join us for the Holiday Parade as dynamic floats, hometown bands, drill teams, schools and community groups make their way down Main Street. The parade will conclude with a special guest appearance by Santa. At the Fun Fest, enjoy snow sledding, inflatable bounce houses, arts and crafts activities, visits with Santa, train rides, music, and more.  More 

Durham Releases DPAC 2017-2018 Season Financial Results

The City has released the 2017-2018 season financial results for the Durham Performing Arts Center (DPAC), showing the City earned nearly $1.9 million according to the preliminary, unaudited financial statement for the period ending June 30. The City owns DPAC, which is managed by Nederlander/PFM, operators of performing arts and entertainment facilities in America and worldwide. According to the preliminary statement, Durham Performing Arts LLC generated a net income of $6,986,439, of which pursuant to the operating agreement, $1,967,288 will be distributed to the City.  More

Durham Tap Water Ranked Best in State for Taste

Who has the best tasting tap water in North Carolina? That would be Durham; specifically, water from the City of Durham Department of Water Management’s Wade G. Brown Water Treatment Facility, which just took top honors at the 98th annual Conference of the North Carolina American Water Works Association – Water Environment Association (NC AWWA-WEA), which ran from Nov. 4-7. A veteran panel of taste testers sampled 15 entries from water utility providers across the state and chose Durham as No. 1. This is the third time Durham’s tap water has been named the best tasting in the state, since the NC AWWA-WEA competition began in 1985.  More

City Earns Digital Cities Honor

Congratulations to the City's Technology Solutions Department for earning second place in the 250,000 to 499,999 population category of the Government Technology News 2018 Disital Cities Survey.  More  

City Commits to Shared Equity in Economic Development with Local Business Retention via Employee Ownership

Thanks to the City of Durham’s inclusion in a recent fellowship, long-standing Durham minority business owners can soon expect outreach for help with succession planning and employee-ownership options. Durham is one of four cities recently selected to participate in the Shared Equity in Economic Development (SEED) Fellowship, along with Atlanta, Miami, and Philadelphia. The SEED Fellowship is a partnership between the National League of Cities and Democracy at Work Institute that convenes and equips city leaders with tools, resources, and expertise to build equitable economies using democratic business ownership through a year-long program of leadership development, peer-to-peer learning, and strategy design support. More 

Durham Seeks Resident Input on Participatory Budgeting Capital Projects

Participatory Budgeting is now underway, and the City is seeking resident input on how to spend the $2.4 million designated by the City Council for one-time projects in each of the three City Council wards. Participatory budgeting is a democratic process that allows residents to directly decide how to spend part of the City’s public budget. Participatory budgeting involves a two-year cycle of meetings, voting, and project implementation to then become part of the broader budget decision-making process. Through Dec. 21, the City is launching the idea collection phase, which allows residents to brainstorm and submit an idea.  More

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Bull City Wrap
Bull City Wrap features the latest information to keep residents informed about what's going on inside Durham's City Hall each Monday. It airs daily on Durham Television Network and Youtube.
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Bull City Today
Bull City Today is a daily video news show tailored for social media users and mobile devices. Follow us on Facebook, Twitter, Instagram and YouTube to get City news every day.
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Gangs in Durham. How big of a problem are they, and what’s being done about them?  In this new City Life episode, Host Beverly B. Thompson sits down with City Manager Tom Bonfield and County Manager Wendell Davis to take an in-depth look at this important issue.
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Durham Works
Ever wondered what it takes to answer a 911 call? On our new Durham Works episode, comedian and resident Deb Aronin joins Charles Mills of the Durham Emergency Communications Center to learn what it takes to answer the 911 calls of residents and get them the emergency help they need.
Watch the show.

Durham Included in Hurricane Florence Disaster Assistance

On the morning of Sept. 17, the remnants of Hurricane Florence brought intense and heavy rainfall to the Bull City, with areas in western and northern Durham experiencing rainfall in excess of a 100-year flood event. More than a month later, the City continues to address the large number of flooding and storm drainage inquiries generated by Hurricanes Florence and Michael, which has resulted in nearly 400 flooding and drainage inquiries as well as reports of 35-to-40 residential and commercial structures that experienced significant flooding during these severe weather events including damage to structures outside of designated special flood hazard areas.  On Oct. 22, the U.S. Small Business Administration (SBA) included Durham County as eligible for SBA economic injury loans for small businesses, most private nonprofit organizations, and homeowners. More 

Get In The Holiday Spirit At The Holiday Art Walk

The Durham Art Walk Holiday Market is a festive fine arts and craft event that kicks off the holiday season in downtown Durham. Visitors will shop for beautiful handcrafted creations (including the free Vega Metals ornament), just in time for holiday shopping. Celebrate the magic transition from harvest to the holidays! New this year is the Outdoor Art Marketplace at the Durham Arts Council, including tempting original arts and crafts, continuous music from the exciting Erie Insurance Music Stage, kids rides, bounce houses, games, face painting, local food trucks and harvest beverage vendors all along a delightful Harvest Promenade on Morris Street. Jump into The Messiah Sing Along with the Choral Society of Durham! The event will be on Nov. 17 from 10 a.m. to 5 p.m. and Nov. 18 from 1 p.m. to 5 p.m.  More

GoDurham State Fair Survey

GoDurham wants to hear about how service to the state fair can be improved. GoDurham provided hourly service to the state fair from 8 a.m. until midnight. GoRaleigh provided service from Raleigh, Cary and Garner, and GoTriangle provided service on the weekends from Chapel Hill. If you took or are interested in taking transit to the NC State Fair in the future, use the survey below to let our planning team know what would make the service easier to use.
Every Drop Counts - A weekly snapshot of Durham's water supply status 11/7/18 - Days of Supply: 240 - Reservoir Status: 100% - Year round outdoor efficiency requirements are in effect. For information: visit

Conservation at Work and Home

Central Park Waterline Replacement Project Update

The City appreciates your ongoing patience with the work along busy corridors associated with the Central Park Waterline Replacement Project. There will be no work this weekend.  Next week, periodic one-lane interruptions will occur on Corporation Street between Foster and Mangum streets as pavement repairs are made. On-street parking will be closed in work areas. Planned work hours are 7 a.m. to 6 p.m. Residents and business owners will be contacted in advance of any service disruptions. Rigsbee Avenue will be closed as water line installation continues. Residents and business owners will be contacted in advance of any service disruptions. Geer Street will be reduced to one lane as sanitary sewer installation begins. Traffic control signs and markings will be used for all traffic detours. No water or sewer service disruptions are anticipated. Additional information regarding this project can be found on the website.

Stay Informed with the City's Durham Information Network

Durham Information Network represents the communications umbrella for information about the City, and its events and activities. Included under this umbrella are all of the primary platforms used by the City to provide information and engage residents. Visit the Durham Information Network webpage for quick access to all of our communication tools including existing social media platforms, Durham Television Network programming, the City Manager’s Report, and the Citizens’ Newsletter.
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Durham One Call provides a high level of service in English and Spanish for inquiries and requests for service via telephone at 919-560-1200 and in person at the City Hall lobby desk.  Durham One Call is also available 24 hours a day 7 days a week via the City’s One Call App or the website. Durham One Call is committed to providing an exceptional customer experience on behalf of the City.

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