City Manager's Report - Thomas J. Bonfield - Durham City Manager - Volume 11, No. 11 - March 16, 2018

City Annual Satisfaction Survey Shows Residents Enjoy Living in Durham

The results from the 2017 Durham Resident Satisfaction Survey show that 81 percent of residents feel that Durham is a good-to-excellent place to live, and 72 percent are satisfied with the overall quality of life in their neighborhood. The 2017 results, shared earlier today with the Durham City Council during their annual budget retreat, is the eighth City of Durham resident satisfaction survey, and the third combined survey with Durham County Government and Durham Public Schools, that holistically reveals how residents feel about Durham as a community. A major theme that emerged from the survey indicated that, compared to other large cities with populations of 200,000 or higher, Durham is setting the standard for the overall quality of City-provided services and customer service from City employees, rating 59 percent and 57 percent, which is 14 percent and 21 percent above the national benchmark average, respectively. More 

Construction at Williams Water Treatment Plant
Work Continues on Water Treatment Plants
The $100 million improvement project at the Williams Water Treatment at Hillandale and Hillsborough roads and North Durham's Brown plant continues. Upgrades to the plants are expected to be completed in the spring of 2019.

Creek Week Leads Durham Community in Caring for Waterways

Residents interested in discovering and protecting Durham’s local waterways should mark their calendars now to celebrate the 10th annual Creek Week. The observance is set for March 17-24, and offers indoor and outdoor activities to help people of all ages and abilities learn more about creeks, rivers, and lakes and how to keep them healthy. More 

Cornwallis Road Proposed Bicycle and Pedestrian Facility Improvements Meeting Set

Set the date to learn about proposed bicycle and pedestrian facility improvements along Cornwallis Road. The drop-in style meeting is set for March 21 from 6 p.m. to 8 p.m. in the Rogers-Herr Middle School Cafeteria, 911 W. Cornwallis Road. Residents will be able to review the preliminary design, ask questions of City staff, and provide input before the department completes the design work. The City's Public Works Department is preparing designs for bicycle and pedestrian facilities along Cornwallis Road from Old Chapel Hill Road to S. Roxboro Street, and City staff wants to share their work and receive community input.  More

Durham Hosts Carpenter-Fletcher Road Proposed Sidewalk & Bicycle Facilities Meeting  

If you live, work, or travel along Carpenter-Fletcher Road in Durham, you’ll want to mark your calendar for a meeting later this month to discuss bicycle and pedestrian designs for this busy roadway. The City's Public Works Department is now preparing designs for bicycle and pedestrian facilities along Carpenter-Fletcher Road from E. Woodcroft Parkway to S. Alston Avenue, and City staff wants to share their work and receive community input. The drop-in style meeting is set for March 27 from 6:30 p.m. to 8:30 p.m. in the Lowe’s Grove Middle School Media Center, 4418 S. Alston Avenue. More 

Durham Hosts Women's Forum March 22

Three successful women will discuss various forms of discrimination that women commonly face and the resilience of women to thrive in spite of such inequities at the 16th Annual Women's Forum in honor of National Women's History Month. The forum will be held March 22 at 6 p.m. in the Council Chambers of City Hall, 101 City Hall Plaza. The three panelists include Dana Mangum, executive director of the NC Coalition Against Domestic Violence, Yaba Blay, Ph.D., author and North Carolina Central University professor, and Wendy Jacobs, chair of the Durham Board of County Commissioners.  More 

Free Small Business Training on Finding Opportunities for Contracts and Procurement Set

Where's the work? Representatives from the City and the Institute of Minority Economic Development will demonstrate how to navigate multiple information platforms to discover contract and procurement opportunities on March 24 from 12:30 p.m. to 1:30 p.m. at the North Durham Regional Library, 221 Milton Road. Attendees will also discover strategies for building sustainable partnerships and an understanding of recent market trends as well as receive information on how to participate in Business Opportunities and Technical Assistance Programs available to small business owners.  More 

Input Sought for Ellerbee Stormwater Restoration Project

Residents who want to comment on the proposed concept plan for the South Ellerbee Stormwater Restoration Project should mark their calendars now for a public information session next month. The session will be held on April 2 from 5:30 p.m. to 7:30 p.m. at the Durham County Human Services Building, 414 E. Main Street. Free parking is available in the visitor’s lot on the corner of East Main and Dillard streets. More 

Gimme A Brake (Light)

Let Duke students help you fix your tail lights! State law requires two working brake lights at all times. This leads to police interaction during traffic stops that can lead to a search. Come out and get your tail lights fixed by Duke Law and graduate students. The effort is sponsored by the Duke Black Graduate and Professional Students Association and the Duke Law ACLU. The event will take place on April 7 from 9 a.m. to 3 p.m. at the Advanced Auto parking lot at 2206 N. Roxboro Street.

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Bull City Today is a daily video news show tailored for social media users and mobile devices. Follow us on Facebook, Twitter, Instagram and YouTube to get City news every day.

Women who are fighting discrimination against women. In this new CityLife episode, Host Beverly B. Thompson sits down with James Davis Jr., human relations manager for the Neighborhood Improvement Services Department, and Dana Mangum, executive director for the NC Coalition Against Domestic Violence, to find out why this is such an important issue in Durham that it's the focus of the 16th annual Women's Forum.
Watch the show.

Professional Development Scholarships for Cultural Arts Organizations Available

Non-profit cultural arts representatives interested in attending professional development training should apply now for a City of Durham scholarship. The City’s Office of Economic and Workforce Development and Cultural Advisory Board are seeking applications for the second round of its Cultural Arts Capacity Building Grants Program, which funds scholarships for Durham arts and cultural organization representatives to attend professional development training. The application deadline is April 13.  More  

Police to Serve Up Summer Fun for Youth

The Durham Police Department is accepting applications for its 2018 summer camps for youth ages 9 to 13. Campers will take daily field trips, and engage in recreational, educational and social activities with police officers and other campers. Hosted by school resource officers of the department’s Community Services Division, the program aims to add structured youth activities to the summer months and to strengthen law enforcement's relationship with participating youth and their families. Camp registrations will be processed on a first-come, first-served basis. The enrollment deadline is May 1. More

NCDOT Services Survey

Interested in sharing your opinions with the N.C. Department of Transportation regarding services in North Carolina? Take their annual customer service survey by March 31. More 

YouthWork Internship Program Seeking Applicants

Durham youth, ages 14-24, who want to explore a career, earn money, and gain valuable work experience can apply for the 2018 Durham Youthwork Internship Program. Approximately 150 paid summer internship opportunities are available with numerous City departments, Durham Technical Community College, Durham County, Durham Public Schools, North Carolina Central University, local businesses and non-profit organizations. Applications will be accepted until March 18. More

Road Closed Signs - Click for a list of next week's road closures

Parks and Recreation Notes

West Ellerbee Creek Trail II Opening

Parks and Recreation will host a grand opening celebration for the W. Ellerbee Creek Trail II on March 22 at 5:30 p.m. Festivities including a fun walk/run, bike, and roll beginning at 6 p.m. In the event of rain, the celebration will be canceled.

Earth Day and Bimbé Volunteers Needed

Parks and Recreation is seeking volunteers and vendors (food and non-food) for both the Earth Day and Bimbé Cultural Arts Festivals. The volunteer and vendor applications will be available on-line. Visit to apply. Both the Earth Day festival, April 22 from noon – 5 p.m., and the Bimbé Cultural Arts Festival, May 19 from noon – 8 p.m., are free and open to the public. For details, visit or call 919-560-4355.
Every Drop Counts - A weekly snapshot of Durham's water supply status 3/15/18 - Days of Supply: 272 - Reservoir Status: 100% - Year round outdoor efficiency requirements are in effect. For information: visit

Conservation At Work and Home

Water Management Promotes Fix a Leak Week

More than one trillion gallons of water are wasted from leaks in American households each year. That's equal to the annual household water use of more than 11 million homes. Sponsored by EPA’s WaterSense® program, Fix a Leak Week is March 19-25, and the City's Department of Water Management is promoting finding and fixing residential leaks in Durham.  More 

Central Park Waterline Replacement Project Update

The City appreciates your ongoing patience with the work along busy corridors associated with the Central Park Waterline Replacement Project. No work is planned for this weekend. Next week, Foster Street will be reduced to one lane as sewer line installation begins. Traffic control signs and markings will be used for all traffic detours. No water or sewer service disruptions are anticipated. Periodic one-lane interruptions will occur on Corporation Street between Foster Street and N. Duke Street as water services are connected to the new water line. Residents and business owners will be contacted in advance of any service disruptions. Periodic one-lane interruptions will occur on Liggett Street between Corporation Street and Fernway Avenue as water services are connected to the new water line. Residents and business owners will be contacted in advance of any service disruptions. Additional information regarding this project can be found on the website.

Stay Informed with the City's Durham Information Network

Durham Information Network represents the communications umbrella for information about the City, and its events and activities. Included under this umbrella are all of the primary platforms used by the City to provide information and engage residents. Visit the Durham Information Network webpage for quick access to all of our communication tools including existing social media platforms, Durham Television Network programming, the City Manager’s Report, and the Citizens’ Newsletter.
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Durham One Call provides a high level of service in English and Spanish for inquiries and requests for service via telephone at 919-560-1200 and in person at the City Hall lobby desk.  Durham One Call is also available 24 hours a day 7 days a week via the City’s One Call App or the website. Durham One Call is committed to providing an exceptional customer experience on behalf of the City.
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