News Flash

Posted on: February 12, 2021

City to Perform Temporary Water Disinfection Changeover

Red Fire Hydrant

Federal and State-Mandated Annual Month-Long Process Begins February 26 and Will Not Impact Safety or Quality of Drinking Water.

DURHAM, N.C. — Durham water customers may notice a slight change in the taste and smell of their tap water beginning ...

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Water Management
Posted on: February 10, 2021

Water Management Statement on System Security

Cybersecurity images showing a digital lock over binary numbering

The City of Durham Department of Water Management (DWM) wants to reassure Durham water customers that the City’s drinking water is safe and that our water system controls are secure. This announcement follows a recent cyberattack on a water trea...

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Water Management
Posted on: May 22, 2020

The Water Hardship Fund

hands meeting over a drop of water. Text reads, "Water Fund."

Are you are struggling to pay your water bill? The City would like to help through the Water Hardship Fund. The Fund is part of a program administered by the Durham County Department of Social Services to help residents pay their past-due water bills. It ...

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Water Management
Posted on: October 8, 2020

Water Management Wins 2020 WaterSense® Excellence Award

WaterSense Winner 2020

For the fifth year in a row, the U.S. Environmental Protection Agency (EPA) recognized the City of Durham Department of Water Management with a WaterSense Excellence Award. This particular award honors the department’s Water Efficiency team for ...

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Water Management
Posted on: March 13, 2020

Durham Water Has Returned to Regular Billing Practices

Person looking at bill and cell phone.

Durham Water Has Returned to Regular Billing Practices

We know that many in our community have lost their jobs, businesses, and healthcare coverage in this pandemic. To provide support, we decided in early March to stop disconnecting residential water cust...

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Water Management
Posted on: March 12, 2020

COVID-19 and Drinking Water

In a statement released by EPA yesterday, the agency said:

“There is no higher priority for EPA than protecting the health and safety of Americans. EPA is providing this important information about COVID-19 as it relates to drinking water and was...

Read on for information from EPA and the CDC...

Water Management