Skip to Main Content

Create an Account - Increase your productivity, customize your experience, and engage in information you care about.   

  • Sign In
  1. Government
  2. Online Services
  3. Residents
  4. Visiting
  5. How Do I...

Click to Home

Durham One Call
919-560-1200
Go to Site Search

Share

  1. Facebook
  2. Twitter
  3. Pinterest
  4. Delicious
  5. Blogger
  6. LinkedIn

Site Tools

  1. Home
  2. My Account
  3. Printer Friendly
  4. Email Page
  5. Contact Us
  6. RSS
  7. Site Map
  8. Translate Page
  9. Notifications
  10. Documents
  1. Home
  2. Government
  3. Departments G-Z
  4. Public Works
  5. Frequently Asked Questions

Frequently Asked Questions

Sidewalk

  1. How do I request sidewalk repair or maintenance?
View All
/FAQ.aspx

Stormwater

  1. How do I report stormwater basin, ditch, or drainage issues?
  2. How do I report illegal dumping in a storm drain?
View All
/FAQ.aspx

Stormwater Utility Fee

  1. What is stormwater?
  2. What is considered an impervious surface?
  3. How long is the service period?
  4. How much is my annual stormwater utility fee?
  5. What services do I get from paying a stormwater utility fee?
View All
/FAQ.aspx

Street

  1. How do I get my dirt street paved?
  2. How do I get the ditches in my neighborhood cleaned out so it doesn't flood when it rains?
  3. How do I get a dead animal out of my yard?
  4. How do I get a driveway/storm drain/sidewalk permit?
  5. How do I report a pothole?
  6. How do I request a curb cut (formally known as a handicap ramp)?
  7. How do I apply for a dumpster permit?
View All
/FAQ.aspx

Water or Sewer

  1. Where do I pay my water bill?
  2. How do I get permission to tap into water or sewer?
  3. How do I find out if water and sewer is available at/near my property, and/or how do I get the line extended?
  4. How do I apply for a new water and/or sewer service?
  5. Before I dig on my property how do I get my utilities located or marked?
  6. How do I inquire about a Pending Assessment?
  7. How do I inquire about Confirmed Assessments?
View All
/FAQ.aspx

Contact Us


  1. Marvin G. Williams


    Director
    Email

    Public Works Department


    101 City Hall Plaza, Ste. 3100
    Durham, NC 27701

    Phone: 919-560-4326
    Fax: 919-560-4316

    Staff Directory
  1. Department Divisions & Staff
  2. Construction & Design Projects: Active
  3. Fire Flow Test Request
  4. Record Plan-Profile Construction Drawing Search
  5. Forms & Applications
  6. Frequently Asked Questions
  7. Reference Guide for Development
  8. Gigabit Fiber Construction
Media Center
Access The  New Water Customer Portal
Employment Opportunities
Open Government
Durham's Future
Durham One Call
Youtube
Twitter
Facebook
Best of the Web Logo
Digital Cities 2017 Winner
  1. Home      Subscribe      Contact Us      Website Feedback       Accessibility       Copyright Notices       Census 2020
  2. The City of Durham   |   101 City Hall Plaza, Durham, NC 27701   |   Phone: 919-560-1200
window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments)}; gtag('js', new Date()); gtag('config', 'UA-106145444-1');
Arrow Left Arrow Right
[]
Slideshow Left Arrow Slideshow Right Arrow