Residents are to place garbage, recycling, and/or bulky items, at the curb on their collection days no later than 6 a.m. Do not block sidewalks or driveways. Do not place any carts or bulky items behind parked vehicles, utility poles, trees or any other obstructions. One bag of overflow garbage is allowed. It must be placed on top of the green garbage cart. Once emptied, carts must be removed from the curb within 24 hours after pickup.
The City of Durham services the majority of its customers with automated trucks. The truck has a mechanical arm that grabs, empties, and returns the cart to its original position. This makes cart placement essential to collection.
Proper Cart Placement
Carts must NOT be blocked by vehicles or other obstructions. Lids must remain closed. It is important to remember the rule of 3s:
Carts must also be at least 3 feet from other objects such as mail boxes, fire hydrants, trees, or utility poles.
Carts must be placedat least 3 feet apart.
Place the cart no more than 3 feet from the curb.
Driver Misses or Late Set Outs
If your cart was not serviced by 4:30 p.m. on collection day:
First, verify that you set your cart out on the correct day. Holidays normally push collections back one business day.