Risk Management Division

The Risk Management Division of the Finance Department aims to provide a safe environment for employees and the public it serves.  Our goal is to prevent and minimize the financial impact of losses to the City of Durham and reduce the frequency and severity of personal injuries to employees and residents.

 Key Elements of the Risk Management and Safety Program
  •  Aggressive Claims Management
  • Prevention and Loss Control
  • Incident & Claim Investigations
  • Property & Casualty Insurance
  •  Occupational Safety and OSHA Compliance
  • Risk Reduction Strategies

Resident Claim Services

If you have sustained damages as a result of City operations and would like to pursue a claim, please contact Durham One Call at (919) 560-1200.  Provide your full name, mailing address, phone number, accident date and a brief description of your claim.