False Alarm Program

All City of Durham alarm providers are required to be registered by law. The City of Durham False Alarm Program provides for alarm registration and includes a civil penalty process for multiple false alarms, as well as an appeals procedure. The program does not apply to personal safety alarms, medical devices, audible alarms or car alarms.

PM AM Corporation, through the use of its proprietary software, offers free online alarm registration, and has a dedicated customer support team to provide service between 9:30 a.m. and 6:30 p.m., Monday through Friday.