911 Customer Satisfaction Survey

Fill out this quick and easy survey about the services provided by the Durham Emergency Communications Department.

Rules for Police & Fire Alarm Systems

Take a look at how the City of Durham strives to reduce unnecessary 911 calls that could potentially clog the emergency response lines.

When to Call 911

Take a look at some general guidelines to when you should call 911 in an emergency situation.

When to Call the Non-Emergency Number

Find out what the new non-emergency phone number is for the 911 center.

Annual Statistics