Solid Waste COVID-19 Information and Service Alerts

Click here for information on steps the City is taking to protect Solid Waste employees

6 Solid Waste ALERTS: 

1. Bulky Services

Bulky Service Collection is by call in request only and resumed on Wednesday, September 16, 2020. Bulky items and brush may also be dropped off for a fee at the Waste Disposal & Recycling Center at 2115 E. Club Blvd. 

2.  City of Durham will resume Yard Waste Collection the week of June 1, 2021

Our yard waste collections have been occurring on a bi-weekly schedule for all subscribers since last summer due to COVID-19 restrictions.   Now that we are beginning to overcome the pandemic and restrictions are lessening, we’re happy to announce that we’re moving back to regular weekly collections the week of June 1, 2021.

Since Monday, May 31 is the Memorial Day holiday, all curbside yard waste collections will be delayed by one day that week, with our Friday customers being collected on Monday, June 7. 

On your collection day, please place your brown yard waste cart curbside no later than 6 a.m. to avoid a possible missed collection. 

If you need help figuring out your schedule, visit our webpage at https://durhamnc.gov/solidwaste. Simply select “find your collection day,” type in your address, and your schedule will appear. 

You can also use our free Durham Rollout app, available in the Apple and Google Play stores, to search for your curbside collection schedule. If you have questions about the types of materials that belong in your yard waste cart, we have those details on our website and in our app too.

If you’re ever wondering about our Current Collections Status, we update our webpage daily at https://durhamnc.gov/2798 as well as send out messages in our free app. So, if something happens and we’re unable to finish our routes, we’ll note that information on this webpage along with instructions on what to do with uncollected carts.

We know this past year has been a tough one, and we appreciate your continued patience as our crews worked overtime to collect garbage, recycling, and yard waste while grappling with COVID-19 restrictions, the unpredictable quarantine of our employees, and vehicle overuse leading to excessive maintenance issues and down time. 

 We are thrilled to resume our regular curbside service schedule the week of June 1, 2021 and we look forward to continuing to serve your yard waste collection needs.

3. City of Durham Waste Disposal and Recycling Center is open to the Public

Effective Monday, May 18, 2020 the City of Durham Waste Disposal & Recycling Center (WDRC) located at 2115 E. Club Blvd re-opened to all customers.  This includes the transfer station, hand-unload area, and the yard waste composting facility.   

The WDRC is open Monday-Friday 7:30a.m.-4:00p.m. and Saturday 7:30a.m.-12 noon, with the last customer inside the gate no later than 15 minutes prior to closing.   

For the safety of the public and employees, the following changes have been implemented:

  • Cash will no longer be accepted.  Payment must be by check, credit or debit card or through current, verified disposal accounts.  Commercial customers can apply for an account to make scale time and payment more efficient.
  • Customers and staff will maintain a social distance of at least 6 feet.
  • ALL customers are to wear a face mask or other nose and mouth cover while on City of Durham property.
  • Customers should bring the help they need for unloading.  Staff is not available to help unload. Staff will assist in directing customers to the proper disposal/recycling areas, and control traffic.
  • The “Swap Shop” is closed until further notice.

Customers should try to avoid peak times which are 7:30a.m. to 9:00a.m. and 11:00a.m. -1:30p.m., each weekday.

There are two new trash compactors at the WDRC, so flow patterns have changed! Please be patient and wait for instructions from staff upon entering the WDRC.  WDRC drop-off services include:

  • Bagged and bulky trash
  • Mixed recyclables
  • Cardboard
  • Scrap metal
  • Electronics
  • Appliances
  • Yard waste
  • Tires
  • Textiles
  • Household Hazardous Waste 

4. Effective Tuesday, March 31, new customers who have not received carts yet should NOT place loose bags curbside for collection. This helps minimize the possible exposure points for our collectors. We are delivering new carts as quickly as we can. As usual, all existing customers should place all garbage and recycling in the proper carts. 

5. Due to COVID-19 and guidance from the National Institutes of Health, call in special cardboard collection is being suspended. Residents with large amounts of cardboard should fit what they can into their blue recycling cart.

6. The Solid Waste Administration building is closed to walk-in traffic. Residents needing assistance with solid waste issues should contact Durham One Call at 919-560-1200.

For more information on the City’s COVID-19 response, visit https://durhamnc.gov/4013/City-Response-to-COVID-19-Coronavirus and follow @CityofDurhamNC on Facebook, Twitter, and Instagram.