Solid Waste COVID-19 Information and Service Alerts

SERVICE ALERTS: Find Solid Waste specific alerts below. 

Click here for information on steps the City is taking to protect Solid Waste employees.

6 New Solid Waste ALERTS: 

1. City of Durham Waste Disposal and Recycling Center to Re-open to the Public May 18

Effective Monday, May 18 the City of Durham Waste Disposal & Recycling Center (WDRC) located at 2115 E. Club Blvd will re-open to all customers.  This includes the transfer station, hand-unload area, and the yard waste composting facility.   The WDRC has been closed to the public since March 25. 

The WDRC will be open Monday-Friday 7:30a.m.-4:00p.m. until further notice, with the last customer inside the gate no later than 3:45p.m. to help ensure prompt closure at 4:00p.m.   

For the safety of the public and employees, the following changes have been implemented:

  • Cash will no longer be accepted.  Payment must be by check, credit or debit card or through current, verified disposal accounts.  Commercial customers can apply for an account to make scale time and payment more efficient.
  • Customers and staff will maintain a social distance of at least 6 feet.
  • ALL customers are to wear a face mask or other nose and mouth cover while on City of Durham property.
  • Customers should bring the help they need for unloading.  Staff is not available to help unload. Staff will assist in directing customers to the proper disposal/recycling areas, and control traffic.
  • The “Swap Shop” is closed until further notice.

Upon reopening, there may be long lines and wait times at the WDRC due to anticipated heavy volume of materials and traffic. Customers should try to avoid peak times which are 7:30a.m. to 9:00a.m. and 11:00a.m. -1:30p.m., each day.

There are two new trash compactors at the WDRC, so flow patterns have changed! Please be patient and wait for instructions from staff upon entering the WDRC.  WDRC drop-off services include:

  • Bagged and bulky trash
  • Mixed recyclables
  • Cardboard
  • Scrap metal
  • Electronics
  • Appliances
  • Yard waste
  • Tires
  • Textiles
  • Household Hazardous Waste 

2. BULKY ITEMS: While regular bulky item service is suspended, we will begin taking special service requests to pick up bulky items starting the week of April 20. If you have up to 3 bulky items, you may contact Durham One Call and submit a service request either online at https://durhamnc.gov/1439/Durham-One-Call or by calling (919) 560-1200. The same process will be used for large brush piles, but that service for brush pickup may incur charges. 

3. Effective Tuesday, March 31, new customers who have not received carts yet should NOT place loose bags curbside for collection. This helps minimize the possible exposure points for our collectors. We are delivering new carts as quickly as we can. As usual, all existing customers should place all garbage and recycling in the proper carts. 

4. Effective Monday, March 30, the City is suspending Yard Waste collections.  Yard Waste subscribers will not be charged while the service is suspended. The City will continue to collect garbage and recycling only. 

5. Due to COVID-19 and guidance from the National Institutes of Health, call in special cardboard collection is being suspended. Residents with large amounts of cardboard should fit what they can into their blue recycling cart.

6. The Solid Waste Administration building is closed to walk-in traffic. Residents needing assistance with solid waste issues should contact Durham One Call at 919-560-1200.

For more information on the City’s COVID-19 response, visit https://durhamnc.gov/4013/City-Response-to-COVID-19-Coronavirus and follow @CityofDurhamNC on Facebook, Twitter, and Instagram.