Safer at Home Phase 2.5 FAQs
The City and County appreciate your effort to comply with North Carolina Executive Order 163 (Safer at Home Phase 2.5). With everyone’s cooperation, we hope to control the virus quickly so that life can soon return to normal.
As of Friday, September 4 at 5 p.m., the City and County of Durham have adopted the State’s Executive Order 163, with no additional local requirements.
- View the September 4 Durham City-County press release
- View the 10th amendment to Durham's Safer-at-Home Order (PDF)
- View the Mayor's adoption of the Order in English or Spanish (PDF)
- View Gov. Roy Cooper’s statewide Executive Order 163 (PDF)
Understanding Safer at home Phase 2.5
Although phase 2.5 eases some restrictions, North Carolinians must stay vigilant on mask wearing and social distancing.
For a quick overview:
- View the State’s Overview Chart for Phase 2.5 in English or Spanish
- View Phase 2.5 FAQs in English or Spanish
What is new in Phase 2.5?
- Mass gathering limits increase to 25 people indoors and 50 people outdoors.
- Playgrounds will be allowed to open.
- Museums and aquariums can open at 50% capacity.
- Fitness and competitive physical activity facilities can open at 30% capacity (includes gyms, fitness centers, bowling alleys, skating rinks, yoga, etc.).
- All employers in North Carolina are strongly encouraged to provide face coverings to their employees.
What remains the same under Phase 2.5?
- Face coverings are still required in public. View North Carolina face covering guidelines
- Bars, nightclubs, movie theaters, amusement parks, dance halls, and other entertainment facilities remain closed.
- Restaurants remain subject to 50% capacity limits and other requirements for in-person dining.
- Personal care businesses such as hair salons, nail salons, barber shops and more remain subject to 50% capacity limits and other requirements.
- Large venues remain subject to the mass gathering limits.
- Wedding receptions and other private events remain subject to the mass gathering limits.
Understanding Safer at Home Phase 2.5
Visit the State’s website for additional information on Phase 2.5, including FAQs and guidelines for common activities and businesses. Visit NC.gov.
Complete the Business Safety Checklist
Complete the checklist in English or Spanish to get a customized poster to display the steps you are taking to keep employees and customers safe. Visit BackOnTheBull.com.
How do I report a violation of the Safer at Home Order?
- To report violations in the City or County of Durham:
Call the Durham Emergency Communications Center non-emergency line at 919-560-4600.
Please DO NOT call the non-emergency phone number for general inquiries or questions about the Order. If your question is not answered on this FAQ webpage, contact Durham One Call at 919-560-1200 for assistance Monday-Friday between 8 a.m. to 5 p.m.
- To report violations at Duke University:
If you have any questions or concerns or observe students whose behavior does not adhere to these policies, please call 800-826-8109, option 3, the Duke “Speak Up” reporting line, or email email@example.com, which goes to the Office of Student Conduct in the Division of Student Affairs. Submissions by phone and email will be sent to the appropriate department for follow up.
If you need an immediate response to an off-campus issue, the Durham Neighborhoods United Protocol for Dealing with Off-Campus Student Housing should be followed.
How is the Order being enforced within the City limits?
It is the City’s priority to enforce the Order through education, dialogue, and seeking voluntary cooperation from all residents and businesses. If voluntary cooperation is not achieved, the following steps will be taken:
- Step 1 – Advisory Education: The City will respond to violations with contact from the Durham Police Department (DPD) and City Attorney’s Office to provide education and an opportunity for voluntary compliance. This includes delivery of an advisory letter by DPD to notify the individual or business of their responsibility to follow the Order, and a call or letter from the Attorney’s Office.
- Step 2 – Criminal Citation and Cease and Desist Letter: For continued violations, DPD will issue a citation and the Attorney’s Office will issue a cease and desist letter. After the citation and letter are issued, DPD will visit again to check on compliance with the Order.
- Step 3 – Litigation: As a last resort for noncompliance, the City Attorney’s Office will evaluate the viability of further legal action.
What does it mean for businesses to “self-certify"?
Self-certifying means businesses are voluntarily agreeing to follow a set of best practices based on guidance by public health experts for reducing the spread of COVID-19. Businesses will have the opportunity to demonstrate they have self-certified by publicly and prominently displaying at their place of business a checklist of safety guidelines that the COVID-19 Recovery and Renewal Task Force has developed in collaboration with local experts. The checklist will include both a common set of best practices we expect of all gathering places as well as optional industry-specific practices.
How do I complete self-certification for my business?
Visit BackOnTheBull.com to complete the self-certification checklist in English or Spanish.The process will entail downloading and printing a self-certification checklist for your industry and posting it prominently in a place in your businesses where all customers will see it upon entering. The checklist will serve as a reminder to our businesses of the practices they are committing to follow. Prominently displaying it will encourage accountability to business patrons who will know what they should expect upon entering the establishment.
Wednesday, Sept. 2: The City has returned to regular water billing practices and will resume cutoffs for nonpayment. To remain operational, the City must receive payments; there are resources and options for those experiencing hardship. Read on...
Monday, August 17: As some Durham offices re-open to employees, Beverly Thompson hosts a conversation about what it takes to safely go back such settings. Read on...
Thursday, August 6: After suspending water disconnects for several months due to COVID-19, the City will begin resuming regular billing practices. Customers who need assistance may apply online for a payment plan or Water Hardship Fund. Read on...
Tuesday, July 21: More than 80 Durham businesses have received assistance from the Small Business Recovery Fund to help them recover during the Covid-19 pandemic; applications are now open for a second round of funding beginning July 20. Read on...
Wednesday, July 15: The Recovery & Renewal Task Force teamed up with Duke’s Center for Advanced Hindsight and McKinney to create a reopening campaign, including a business self-certification tool & ways for the community to show support. Read on...
Thursday, July 9: Durham City and County Officials announced an update to the Safer-at-Home Order first issued on May 28, 2020. This amendment, to go into effect at 5 p.m. July 9, 2020, makes additional changes in several major areas. Read on...
Friday, June 12: City of Durham and Durham County officials announced an amendment to the Safer-at-Home Order issued on May 28th, 2020. This amendment focuses on two areas: Outdoor Exercise Classes along with changes for Real Estate. Read on...
Friday, May 29: City and County Officials announced plans to transition the community to a Safer-At-Home Order effective June 1 at 8 a.m. The updated order closely aligns with the state order and allows more businesses to re-open. Read on...
September 4 – Tenth Amendment to Emergency Declaration/Safer-at-Home Order
Aligns with the North Carolina Phase 2.5 (Executive Order 163).
July 9 – Ninth Amendment to Emergency Declaration/Safer-at-Home Order
Aligns with the North Carolina Phase Two Extension (Executive Order 147) with specific exceptions.
June 12 – Eighth Amendment to Emergency Declaration/Safer-at-Home Order
Updates focus on outdoor exercise classes along with changes for real estate.
May 29 – Seventh Amendment to Emergency Declaration/Transition to Safer-at-Home Order
The updated order closely aligns with the state order (Executive Order 141) and allows more businesses to re-open.
May 22 – Sixth Amendment to Emergency Declaration/Stay-at-Home Order
Modified to reflect some of the state’s latest changes (Executive Order 141), while keeping several additional requirements in place for a little longer.
May 15 – Fifth Amendment to Emergency Declaration/Stay-at-Home Order
Mostly adopts the Governor’s Executive Order 138 with some additional requirements for Durham residents/visitors.
April 24 – Fourth Amendment to Emergency Declaration/Stay-at-Home Order
Updates to combined Stay-At-Home Order including an extension to May 15.
April 17 – Third Amendment to Emergency Declaration/Stay-at-Home Order
Update provides additional guidelines around face coverings, farmers markets, and activities for realtors.
April 3 – Second Amendment to Emergency Declaration/Combined Stay-at-Home Order
Combines the City and County Stay-At-Home Orders into a single order to reduce confusion and offer clearer guidance to businesses and residents.
March 25 – Amendment to City’s Emergency Declaration/Creation of Stay-at-Home Order
March 20 – Amendment to City’s Emergency Declaration
Expands closures to gyms, fitness centers, health clubs, and theaters.
March 13 – City of Durham Emergency Declaration
Declares that a state of emergency exists in the City of Durham and prohibits a group of 100 or more persons to be located in a City facility that is owned/co-owned with the County.