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- COVID-19 (Coronavirus) Updates & Resources for City Employees
COVID-19 (Coronavirus) Updates & Resources for City Employees
As Durham, the state of North Carolina, and our entire country face the unknowns of COVID-19, the City’s top priority is to maintain essential services for our community while protecting the health and safety of our residents and employees.
This page will continue to serve as a resource for City of Durham employees during the COVID-19 pandemic, providing guidance for both on-site and remote work.
LATEST STATUS Updates for Employees
|Alongside several other vaccine incentives for City of Durham employees, City employees who verify that they are fully vaccinated by October 10 will now be eligible for a $250 bonus.|
|At the recent request of City Council, the City is now in the process of evaluating both a mandatory testing and a mandatory vaccination program for unvaccinated employees. Though the details of the program are currently under deliberation (this includes the deadline for reporting vaccination status, which was previously set for October 10), all City employees will eventually need to report their status as fully vaccinated or be subject to the requirements of the mandatory testing or vaccination program. If you are fully vaccinated and have not yet submitted a copy of your completed vaccine card to HR, please do so by filling out this form.|
Mandatory Testing Requirement
|At the recent request of City Council, City administration is now evaluating a mandatory testing program option that would require unvaccinated employees to pay for testing out of their own pockets.|
|At this time, the COVID vaccine is not mandatory for any City employee. However, at the recent request of City Council, a vaccine mandate is now under consideration by City administration.|
|All City employees are now eligible for the COVID-19 vaccine.|
Following COVID-19 Policies & Guidance
|Employees should continue following all policies and guidance detailed on this page, regardless of their vaccination status.|
COVID-19 Policies & Guidance
Indoor Mask Use
|Under Durham's indoor mask requirement, ALL City of Durham employees and visitors are now required to wear masks indoors until further notice.|
All Policies & Guidance
|In addition to the new indoor mask use guidance indicated above, employees should continue following all other policies and guidance detailed on this page.|
Employee Work Status
On-Site Service Levels
|Employees should be advised that service levels at City Hall and other public facilities have not been impacted by Durham City Council's decision to transition back to all-virtual meetings. City Hall will remain open Monday - Friday from 8 a.m. - 5 p.m. Details about operating hours for other City facilities/services can be found on the City of Durham Service Updates & COVID-19 Guidelines web page.|
|The City will roll out an official flexible work policy later this year. In the meantime, departments are encouraged to support flexible work options for their employees whenever possible.|
Changes to Work Status
|As a rule, any employee whose work location is expected to materially change will be provided at least 30 days notice whenever possible. Some exceptions may apply. If you have questions about your work status, please consult with your supervisor.|
This Week in Positive COVID-19 Cases & Quarantines at City of Durham
Click on a chart to view the full-size version.
City Employees & the COVID-19 Vaccine
Overview of Vaccine Incentive & Mandatory Testing Program for City Employees
Effective Monday, August 23, the City of Durham has joined Durham County, the City of Raleigh, and other Triangle-area cities and counties in implementing a new vaccine incentive program.
In addition to the existing incentives for fully-vaccinated City of Durham employees, City employees who are able to verify that they are fully vaccinated will now be eligible for a one-time cash bonus. Now through October 10, any employee who has verified their status as fully vaccinated will be eligible for a $250 bonus.
SEPTEMBER 9 UPDATE: On September 9, City Council postponed its decision to move forward with a City-funded mandatory testing program for unvaccinated employees. HR and City administration are now evaluating the option of either: A) Weekly testing program paid for solely by the employees participating in the program (i.e. unvaccinated employees), or B) Mandatory vaccinations, with no testing alternative.
Additional details on this decision are coming soon. In the meantime, please visit the FAQs below.
Now that the City has resumed all in-person services, it's important that on-site employees feel safe and understand what is expected of them in this new work environment.
Overview of Guidance for On-Site Employees
ALL employees are now required to wear a mask while working indoors unless they are alone in a closed office. Employees do not have to wear a mask while working outdoors. Read more about guidance for mask use (PDF).
Cleaning of Personal & Shared Workspaces
The General Services Department will continue to thoroughly clean and disinfect common areas and surfaces, but employees are responsible for cleaning and disinfecting their personal work areas and equipment. Read more about employee cleaning protocols (PDF).
Working On-Site FAQs
If you are returning to in-person work, we recognize that you may have questions about what the City is doing to keep employees and visitors safe during COVID-19. When it comes to creating a safe and healthy working environment, our General Services team has the answers.
Q: Before the pandemic, I had a paid parking spot for my job at City Hall. Now that I'm back in the office, is there anything I need to do to get my spot back?
A: If you pay to park and decided to suspend or surrender your parking pass during COVID, you will need to get your pass reactivated or get a new parking pass if you want to continue using your paid parking spot.
To reactivate your current pass or get a new pass, please contact the ParkDurham office at ParkDurham@DurhamNC.gov or call 919-560-4157.
Q: If I work at City Hall, can I still park in the free gravel lots?
A: Yes. During normal business hours, City employees can still park for free in either of the two gravel parking lots situated at the corners of Cleveland St. and Elliott St., and Cleveland St. and E. Seminary Ave.
Q: If I need disinfecting wipes, hand sanitizer, or other COVID-related supplies while working on-site, who do I contact?
A: In most cases, employees should simply contact their supervisor about any COVID supply needs. Department leadership has been given instruction on how to submit supply requests on behalf of their departments.
Department leadership, please take note of the current process for requesting COVID supplies detailed below:
Please make your request/s on behalf of your department using the COVID Supply Request Form available on CODI (login required) and send to COVIDsupplies@durhamnc.gov. The spreadsheet can also be used for recurring requests, such as hand sanitizer every Monday.
COMPLETE Policies & Guidance for City of Durham Employees
Please click through the following tabs to review the City of Durham’s official COVID-19 policies and guidance for employees:
Overview of Leave Options:
All employees hired before May 1, 2020 have been granted 5 weeks of COVID leave. Relaxed sick leave is an additional option for eligible employees managing certain COVID-19 related issues. Otherwise, normal leave request procedures should be followed at this time. Read more about leave policies (PDF).
Midday Moment Presentations:
11/4 Midday Moment: Download all slides from the 'COVID-19: City of Durham Data & Workplace Protocols' presentation (PDF).
8/26 Midday Moment: Download all slides from the 'Families First Coronavirus Response Act (FFCRA) & Temporary Shared Leave Donations for School Closures Policy' presentation (PDF).
7/22 Midday Moment: Download all slides from the 'Virtual Learning, Modified Schedules, Daycare Closures & the City of Durham Workforce' presentation (PDF).
PPE & Cleaning Supply Request Procedure:
The Finance Department’s Purchasing Division has implemented a new process to coordinate the distribution of COVID-related PPE and cleaning supplies. Purchasing will operate a centralized supply distribution point out of City Hall, and will distribute supplies to each department on a weekly basis based on requests received by specific designees in each City department and division.
All requests for PPE and cleaning supplies must go through these designees. Please see your department/division designee to receive supplies from the central store at City Hall.
Standards for Virtual Collaboration (COMING SOON)
Work from Home Resource & Service Requests (COMING SOON)
Guidance on At-Home Use of City-Issued Hardware (COMING SOON)
IT Acceptable Use Policy (PDF)* Note: This policy is only available on CODI, so employee login will be required to view.
IT Security Policy (PDF)* Note: This policy is only available on CODI, so employee login will be required to view.
* Note that these are permanent policies that, while applicable in a work from home environment, are not specific to COVID-19. Employees are encouraged to review these policies to ensure that all remote work falls in line with City IT policy.
Temporary HR Policy Timeline
|Temporary Leave & School Closures (PREVIOUS VERSION)
||March 30, 2020||May 31, 2020||May 31, 2020|
|Temporary Premium Pay||March 30, 2020||June 19, 2020||June 19, 2020|
|Temporary Personal Travel||March 13, 2020||June 30, 2020||June 30, 2020|
|Temporary Business Travel
||March 13, 2020
||September 30, 2020
||September 30, 2020
|FFCRA Emergency Sick & FMLA Leave
||April 1, 2020
||December 31, 2020
||December 31, 2020
|Temporary Shared Leave Donations for School Closures
||August 24, 2020
||June 30, 2021
||June 30, 2021
|Temporary Severe Weather
||November 23, 2020
||June 30, 2021
||June 30, 2021
Communication With Employees
The City uses a variety of methods to communicate with employees, but this page and the channels below will be the primary means of communication during the COVID-19 pandemic:
City Week, our weekly employee newsletter, is your best source for reliable, up-to-date communication from the City during COVID-19.
All City of Durham employees are signed up to receive City Week each Monday to their DurhamNC.gov email address. If you are not receiving City Week to your email and would like to, please email Hannah Watts.
You can also sign up to receive City Week by text alert.
PAPA (Public Affairs Priority Alerts) is the City’s emergency notification system used to provide time-sensitive information and emergency updates to employees, including those related to COVID-19 and its impact on City employees. You can expect to receive PAPA alerts via email, phone, and/or text depending on your personal settings.
To learn more about PAPA view the PAPA How-to Guide (PDF), including how to update your contact information on page 7.