City of Durham COVID-19 Updates & Resources

The City’s top priority is to maintain essential services for our community while protecting the health and safety of our residents and employees.

CURRENT STATUS


N.C. PHASE 3 MODIFIED STAY AT HOME ORDER UPDATEs

The following guidelines are effective through at least Jan. 29; see full details on the State of North Carolina website

  • Certain businesses must close between 10 p.m. and 5 a.m., including restaurants, bars, entertainment venues, parks, and more.
  • All individuals in North Carolina must stay home between 10 p.m. and 5 a.m. with some exceptions.
  • Sale of alcohol for on-site consumption is prohibited between 9 p.m. and 7 a.m. Delivery or carry-out of mixed beverages as an alternative is permitted through January 31, 2021.
  • Events outside the home must end by 10 p.m. for guests to return home.
  • The mass gathering limit remains 10 people indoors and 50 people outdoors.
  • A mask must be worn any time you are with someone who is not from the same household.
  • Continue to follow the three Ws - wear a mask, wash your hands, and wait six feet.

Doing Business with the City Remotely

While the City continues to provide essential services, Durham residents are encouraged to avoid in-person contact as much as possible. Below are several ways to engage and do business with the city remotely:

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City of Durham Updates

When interacting with City staff or visiting City facilities, the public must follow the social distancing and sanitation guidelines as defined in North Carolina's current order. This includes wearing a face covering and maintaining a six-foot distance between yourself and others.

  1. City Services, Facilities, & Events
  2. City Hall Reopening
  3. Press Releases
  4. Enforcement
  5. City order archive

The following updates for City services, facilities, and programs are subject to change as the COVID-19 situation continues to evolve.

trash iconSolid Waste

Trash, Recycling, Yard Waste, Bulky Items
Waste Disposal Center

water bill iconWater Billing & Water Services

  • Regular billing has resumed; payment plans and hardship funds are available
  • Customers are encouraged to pay water bills online, by phone (919-560-1200), by mail (P.O. Box 30041, Durham, N.C. 27702-3041), or by using secure drop boxes at City Hall
  • In person, cash payments accepted at City Hall every Tuesday, Wednesday, and Thursday from 9 a.m. to 3 p.m. (see details on City Hall tab above)
  • In person, cash payments are also accepted at more than 40 Western Union partners across Durham

Planning and InspectionsPlanning & Inspection Services (DSC)

phone iconDurham One Call

  • Make a service request via phone or online Monday-Friday, 8 a.m. to 5 p.m.
  • Limited in person assistance is available at City Hall every Tuesday, Wednesday, and Thursday from 9 a.m. to 3 p.m. (see details on City Hall tab above)

Parks and RecreationDurham Parks & Recreation (DPR)

road iconGoDurham Transportation Services

parking iconParking Services

  • Parking garages and surface parking lots are back in service
  • Many on-street metered downtown parking spaces remain converted to curbside delivery zones
  • The Park Durham Customer Service Center is open for limited hours by appointment only

exclamation mark iconEmergency Services - Fire, Police, 911


committee iconMeetings & Events


Durham flag iconCity Hall and Other City Facilities


  • City Hall lobby open for limited hours of operation for limited services only; visitors are required to wear a mask (see details on City Hall tab above)
  • Remainder of City Hall and most other City facilities are closed to the public with some exceptions noted above


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COVID-19 Resources

Durham Has You Covered
Durham delivers - support local restaurants
Let's Get Back on the Bull
Durham Small Business Recovery Fund - Application Process for Round 2 Begins July 20
  1. Public Health Resources
  2. Community Resources
  3. Business resources

For additional COVID-19 updates and information, residents are encouraged to visit official public health resources:

Find Testing Locations

Visit the NCDHHS website to locate convenient COVID-19 testing options.

Download the SlowCOVIDNC Exposure Notification App

Get the SlowCOVIDNC app to receive notifications if you've been in close contact with someone who tested positive for COVID-19.

Coronavirus Data and Visualizations

The City’s Technology Solutions Department’s GIS and Open Data programs are using public health data to share COVID-19 data and resources in a visual format for the Durham community. View local COVID-19 data