City of Durham COVID-19 Updates & Resources

As Durham, the state of North Carolina, and our entire country face the unknowns of COVID-19, the City’s top priority is to maintain essential services for our community while protecting the health and safety of our residents and employees.

Current Status

As you plan your holiday celebrations, please follow safety guidelines:

Mayor Schewel's 7-Month Update

  1. Safer-at-Home Order
    Understanding the Safer-at-Home Order: What am I allowed to do? What is open?
  1. Community Resources
    Find resources for residents and businesses recovering from COVID-19.

CITY RESTORATION UPDATES

As the City begins the process of gradually and carefully reopening, when interacting with City staff or visiting City facilities, the public must follow the social distancing and sanitation guidelines as defined in the Durham Safer-at-Home Order. This includes wearing a face covering and maintaining a six-foot distance between yourself and others.

  1. City Services, Facilities, & Events
  2. City Hall Reopening

The following updates for City services, facilities, and programs are subject to change as the COVID-19 situation continues to evolve.

City Services

Trash/Recycling Curbside Pickup Operating as normal | View Details 
Bulky Item Curbside PickupPlace request through Durham One Call | View Details 
Yard Waste Curbside PickupModified biweekly service | View Details
Water Billing & Water Services
  • In person, cash payments accepted at City Hall during limited operating hours beginning July 21 (view details above)
  • Account cutoffs currently suspended | View Details
Planning & Inspection Services (DSC)
Service changes in place | View Details
Durham One Call
Assistance available via phone or online request Monday-Friday, 8 a.m. to 5 p.m. | View Details
GoDurham Transportation Services
Some route/schedule changes in place | View Details
Parking Services
  • Parking garages and surface parking lots are back in service as of June 15
  • Many on-street metered downtown parking spaces remain converted to curbside delivery zones
  • View Details 
Emergency Services - Fire, Police, 911


City Facilities

City Hall and Other City Facilities
  • City Hall Lobby open for limited hours of operation beginning July 21 (view details above)
  • The Durham Parks & Recreation Administrative Office is open for limited hours of operation (view details below)
  • Remainder of City Hall as well as all other City facilities are closed to public
Development Services Center (DSC)
The DSC lobby at City Hall is closed to walk-in customers until further notice | View Details 
Durham Parks & Recreation Facilities (DPR)
  • Many outdoor DPR facilities are open including playgrounds, parks, trails, and greenways | Visit DPRPlayMore.org for the complete list
  • Indoor pools are open for lap swim by appointment only | Reservation details
  • The following facilities remain closed: fitness and recreation centers, spraygrounds
  • Durham Parks and Recreation’s Administration Office is open on Monday-Friday from 8 a.m. to 1 p.m. to respond to inquiries and/or pre-scheduled appointments. For information about DPR programs, activities, and events call 919-560-4355 during office hours.
  • Visit DPRPlayMore.org for Details
Park Durham Customer Service Center
Open for limited hours by appointment only | View Details
Waste Disposal and Recycling Center and Household Hazardous Waste Center Open to the public as of May 18 with new protocols in place | View Details


City Meetings & Events

Currently, most City events are being held virtually, or being canceled or postponed until further notice. Please check the City’s calendar or contact the event organizer to confirm changes.

City Council Meetings & Work SessionsMeetings held virtually until further notice | View Calendar
Boards, Committees, and CommissionsAll meetings are being held virtually or suspended through August 31 | View Calendar 
Durham Parks & Recreation Events (DPR)
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Doing Business with the City Remotely

While the City continues to provide essential services to Durham residents, we ask that residents observe social distancing guidelines and avoid in-person contact as much as possible. Below are some of the ways you can still engage and do business with the City:

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COVID-19 Official Resources

To stay abreast of the COVID-19 situation in Durham and how to help reduce the potential spread of this virus, residents are encouraged to visit official public health resources including the Durham County Department of Public Health, state, and federal agencies.