City of Durham COVID-19 Updates & Resources
As Durham, the state of North Carolina, and our entire country face the unknowns of COVID-19, the City’s top priority is to maintain essential services for our community while protecting the health and safety of our residents and employees.
Understanding the Stay-at-Home Order: What am I allowed to do? What is open?
Find resources for residents and businesses recovering from COVID-19.
City Restoration Updates as of May 18, 2020
As the City begins the process of gradually and carefully reopening, when interacting with City staff or visiting City facilities, the public must follow the social distancing and sanitation guidelines as defined in the Durham Stay-at-Home Order. This includes wearing a face covering and maintaining a six-foot distance between yourself and others.
The following updates are subject to change as the COVID-19 situation continues to evolve.
|Trash/Recycling Curbside Pickup||Operating as normal | View Details|
|Bulky Item Curbside Pickup||Place request through Durham One Call | View Details|
|Yard Waste Curbside Pickup||Service currently suspended | View Details|
|Water Billing & Water Services||Account cutoffs currently suspended | View Details|
|Planning & Inspection Services (DSC)||Service changes in place | View Details|
|Durham One Call||Assistance available via phone or online request Monday-Friday, 8 a.m. to 5 p.m. | View Details|
|GoDurham Transportation Services||Some route/schedule changes in place | View Details|
|Emergency Services - Fire, Police, 911|
|City Hall and Other City Facilities||Closed to public.|
|Development Services Center (DSC)||The DSC lobby is closed to walk-in customers through at least May 30 | View Details|
|Durham Parks & Recreation Facilities (DPR)|
|ParkDurham Customer Service Center||Closed to public | View Details|
|Waste Disposal and Recycling Center and Household Hazardous Waste Center||Open to the public as of May 18 with new protocols in place | View Details|
City Meetings & Events
Currently, most City events are being held virtually, or being cancelled or postponed until further notice. Please check the City’s calendar or contact the event organizer to confirm changes.
|City Council Meetings & Work Sessions||Meetings held virtually through June | View Calendar|
|Boards, Committees, and Commissions||All meetings are being held virtually or suspended through August 31, 2020 | View Calendar|
|Durham Parks & Recreation Events (DPR)||All programs, activities, and events are canceled or postponed until further notice | View Details|
Mayor Steve Schewel’s Day 57 Report
On Thursday, May 7, Mayor Schewel issued an update to the community 57 days after doctors identified the first COVID-19 infection in Durham, and nearly six weeks since he issued his Stay-At-Home Order. Watch the mayor’s latest message that shares how we create a safe path to get people back to work.
Doing Business with the City Remotely
While the City continues to provide essential services to Durham residents, we ask that residents observe social distancing guidelines and avoid in-person contact as much as possible. Below are some of the ways you can still engage and do business with the City:
- Pay your water bill online, by phone, or by mail at no additional charge Learn more
- Submit a Durham One Call service request online or by phone Learn more
- View your trash/recycle schedule and get updates through the Durham Rollout App, available from Google Play/App Store
- Sign up for City news and alerts
- Follow @CityofDurhamNC on Facebook, Twitter, Instagram, and YouTube
COVID-19 Official Resources
To stay abreast of the COVID-19 situation in Durham and how to help reduce the potential spread of this virus, residents are encouraged to visit official public health resources including the Durham County Department of Public Health, state, and federal agencies.