City of Durham COVID-19 Updates & Resources


What has changed in N.C. Executive Order 209?

The order will ease restrictions as follows effective on Friday, April 30:

  • Masks will still be required indoors but are no longer mandated outdoors. Masks are still strongly recommended outdoors in crowded areas and higher risk settings where social distancing is difficult.
  • The gathering size limit increases to 100 people indoors and 200 people outdoors (previous limits have been 50 indoors and 100 people outdoors).
  • Occupancy limits currently in place will remain the same - see FAQs for details.
  • View Executive Order 209 FAQs for additional details.

CDC Extends Ban on Evictions through at least June 30

The CDC has issued an order banning evictions nationwide for those who meet certain qualifications. View FAQs. If you need assistance, contact Legal Aid NC or NC 211.

Have you taken the Back on the Bull pledge?

I took the Back on the Bull Pledge: Get vaccinated, wear a mask, support local business.

Doing Business with the City Remotely

While the City continues to provide essential services, Durham residents are encouraged to avoid in-person contact as much as possible. Below are several ways to engage and do business with the city remotely:

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City of Durham Updates

When interacting with City staff or visiting City facilities, the public must follow the social distancing and sanitation guidelines as defined in North Carolina's current order. This includes wearing a face covering and maintaining a six-foot distance between yourself and others.

  1. City Services, Facilities, & Events
  2. City Hall Reopening
  3. Press Releases
  4. Enforcement
  5. City order archive

The following updates for City services, facilities, and programs are subject to change as the COVID-19 situation continues to evolve.

Durham flag icon

City Hall

  • City Hall is open for limited hours and services: Tuesday, Wednesday, and Thursday from 9 a.m. to 3 p.m.; visitors are required to wear a mask (see details on City Hall tab above)
  • Remainder of City Hall and most other City facilities are closed to the public with some exceptions noted below

trash iconSolid Waste

Trash, Recycling, Yard Waste, Bulky Items
Waste Disposal Center

water bill iconWater Billing & Water Services

  • Regular billing has resumed; payment plans and hardship funds are available
  • Customers are encouraged to pay water bills online, by phone (919-560-1200), by mail (P.O. Box 30041, Durham, N.C. 27702-3041), or by using secure drop boxes at City Hall
  • In person, cash payments accepted at City Hall every Tuesday, Wednesday, and Thursday from 9 a.m. to 3 p.m. (see details on City Hall tab above)
  • In person, cash payments are also accepted at more than 40 Western Union partners across Durham

Planning and InspectionsPlanning & Inspection Services (DSC)

phone iconDurham One Call

  • Make a service request via phone or online Monday-Friday, 8 a.m. to 5 p.m.
  • Limited in person assistance is available at City Hall every Tuesday, Wednesday, and Thursday from 9 a.m. to 3 p.m. (see details on City Hall tab above)

Parks and RecreationDurham Parks & Recreation (DPR)

road iconGoDurham Transportation Services

parking iconParking Services

  • Parking garages and surface parking lots are back in service
  • Many on-street metered downtown parking spaces remain converted to curbside delivery zones
  • The Park Durham Customer Service Center is open for in-person services on a limited schedule

exclamation mark iconEmergency Services - Fire, Police, 911

committee iconMeetings & Events

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COVID-19 Resources

Durham Has You Covered
Durham delivers - support local restaurants
Let's Get Back on the Bull
Durham Small Business Recovery Fund - Application Process for Round 2 Begins July 20
  1. Public Health Resources
  2. Community Resources
  3. Business resources

For additional COVID-19 updates and information, residents are encouraged to visit official public health resources:

Find Testing Locations

Visit the NCDHHS website to locate convenient COVID-19 testing options.

Download the SlowCOVIDNC Exposure Notification App

Get the SlowCOVIDNC app to receive notifications if you've been in close contact with someone who tested positive for COVID-19.

Coronavirus Data and Visualizations

The City’s Technology Solutions Department’s GIS and Open Data programs are using public health data to share COVID-19 data and resources in a visual format for the Durham community. View local COVID-19 data