The City of Durham is working to improve this website to make it easier for residents to find information and complete tasks.
On July 24, the City launched the updated site with a cleaner design, simplified top navigation, and the use of icons to highlight popular information throughout the site. Learn more in the press release.
Changes were made based on community and staff feedback, which identified the following priority areas for improvement:
Move to a clean, updated design.
Make it easy to find top tasks including: pay water bill, apply for jobs, contact Durham One Call, and find trash collection schedule.
Review top pages to make sure content is organized and easy to understand.
Remove old information and documents.
City staff across all departments worked to make improvements to their top visited pages, and the content clean up will continue as we work to review additional pages and documents.
The site continues to live on the DurhamNC.gov domain and most bookmarks should continue to work, although some pages have been moved or removed in the clean up process. If you have any trouble finding what you need, send your feedback using our website feedback form and we will help you get to the information.
The following PDF links highlight some of the changes on the updated site.