There were 446,864 incoming calls to the 9-1-1 Center.
The 9-1-1 Center processed 454,167 calls for service. This included incoming phone calls, self-initiated calls by responding agencies, calls sent directly to the 9-1-1 dispatch system, and calls requiring multiple agency response. Calls for service included:
368,807 Law enforcement calls for service.
46,653 EMS calls for service.
38,707 Fire and Fire First Responder calls for service
We received a total of 266 feedbacks. These included:
225 Commendations (from residents, service agencies, and peer recognition)
21 were considered founded with action taken.
20 were considered unfounded with no action taken.
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