Annual Statistics

2019 Statistics

  • There were 446,864 incoming calls to the 9-1-1 Center.
  • The 9-1-1 Center processed 454,167 calls for service. This included incoming phone calls, self-initiated calls by responding agencies, calls sent directly to the 9-1-1 dispatch system, and calls requiring multiple agency response. Calls for service included:
    • 368,807 Law enforcement calls for service.
    • 46,653 EMS calls for service.
    • 38,707 Fire and Fire First Responder calls for service
  • We received a total of 266 feedbacks. These included:
    • 225 Commendations (from residents, service agencies, and peer recognition)
    • 41 investigations
      • 21 were considered founded with action taken.
      • 20 were considered unfounded with no action taken.