Website Accessibility

Website Accessibility

The City of Durham is committed to making web content available to all through conformance with web content accessibility guidelines.

Web Accessibility Guidelines

Our website has been designed with the following accessibility guidelines in mind:

  • We work to comply with Section 508 as well as Web Content Accessibility Guidelines (WCAG) 2.0 A and AA referring to website accessibility standards.
  • To view PDF documents on this site with assistive technology, the Microsoft Edge browser is recommended using the Read Aloud tool found in the top right browser menu. If you have a preferred browser or screen reader, you may need to download the PDF to read it.
  • To learn more about the City of Durham ADA policy, visit our Accessibility (ADA) page.

Provide Web Accessibility Feedback

If you have difficulty accessing the site or have any comments or feedback, please email us at ADA@durhamnc.gov or submit feedback through our online form.

  • If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please email us at ADA@durhamnc.gov or submit feedback through our online form.
  • Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.
  • To enable us to respond in a manner most helpful to you:
  • Please indicate the nature of your accessibility problem
  • The preferred format in which to receive the material
  • The web address of the requested material
  • Your contact information

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

Additional Plug-ins

Adobe Reader may be required to view and print PDF documents that appear on this website.

Adobe Flash may be required to view certain videos that appear on this website.

Assistive Technology Tools and Resources