CCC Staff Contact Information

General Information

 
Phone: (919) 560-4194
E-mail: CCCProgram@durhamnc.gov

Plan Review - Building Permit Information


Please email all plan review inquiries, comments, and corrections to CCCPlanReview@durhamnc.gov.
Michelle Hahn, Cross Connection Control Plans Reviewer
Terry Sparrow, Cross Connection Control Inspector (north of I-85) and Plan Reviewer

CCC Online Payments


All Backflow Permits, Re-Inspection fees, Cross Connection Plan Review fees, Class registration, and any other CCC charges shall be paid online at the PAYMENTUS CCC One-Time Payment portal located at https://ipn2.paymentus.com/rotp/dhcc. When making a payment, please select the appropriate payment type and enter your Backflow Permit number, Building Permit number, or Students Name. Once payment has been approved, you will receive a confirmation email, and a copy will be sent to CCCProgram@durhamnc.gov. Your payment will be applied appropriately.

Additional Staff Contact Information

For questions regarding backflow permits, annual testing notification, request device forms, and account compliance, please contact:
Avetrice (Vee) Fuller, Administrative Coordinator
For questions regarding code, request lock/unlock meter, compliance, annual testing, Notice of Violations (NOVs), and water termination notices, please contact:
Lonnie Boone, Cross Connection Control Compliance Officer I
For inspection related questions for areas south of I-85 and west of Fayetteville Road, please contact:
Tony Pickett, Cross Connection Control Inspector
For inspection related questions for areas south of I-85 and east of Fayetteville Road, please contact:
Maggie Bowers, Cross Connection Control Inspector
Nissa Pauley, Cross Connection Control Administrator