Bulky item collection is by request only. Residents can put in a request online or call Durham One Call at 919-560-1200.
Due to unprecedented demand, new carts and cart replacements are delayed up to 2 weeks.
Residents with non-urgent cart needs are encouraged to hold off on putting in service requests to allow residents with urgent needs to be served.
If we missed collecting your garbage, recycling or yard waste, we do apologize and you can report it here. Note that yard waste missed collections should be reported no later than the Monday after the miss by 4:30 pm. We will be out to collect your miss as soon as we can.
Sign Up for Service Alerts
Would you like to be notified automatically when there is a service issue that affects you? Sign up for service alerts! You can either download the Durham Rollout App to your Android or iPhone (see the column to the right), or sign up for Email, Text, or Telephone alerts. Non-app users can start by putting your address in the "My Schedule" box here.