Budget & Management Services

Durham Business and Resident Satisfaction

Durham’s 2019 Business and Resident Satisfaction results are back! Please find documents related to the Business and Resident Satisfaction surveys below.

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City of Durham Strategic Plan Initiative Progress Highlights

The most recent Strategic Plan Initiative Progress Highlight report is now available online! This report highlights the top Strategic Plan initiatives that have made exemplary progress since the Strategic Plan was adopted by City Council in June of 2018.

In EnglishEn Español
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Fiscal Year 2020-21 Budget Process

Residents can find updates on Council Retreats and other parts of the budget development process at the Budget Development Process section of our website.

October 7, 2019 Bilingual Open House: “Casa Abierta En La Alcaldía.”

Click this link or the image below to view our presentation from the recent City of Durham Bilingual Open House: “Casa Abierta En La Alcaldía.”

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FY 2019-20 Budget Process

Click these links or the images below to view the City of Durham FY20 Adopted Budget and the City of Durham FY20 Capital Improvement Plan.

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For those who do not have time to read the Adopted Budget or Capital Improvement Plan, you can review the 6-page performance report:

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The Budget and Management Services Department is responsible for the development and oversight of the city’s annual budget and Capital Improvement Plan (CIP). The department is also responsible for performance management and strategic planning. The department provides policy and management analysis to support decision making. The department primarily supports 2 Strategic Plan goals:

  1. Innovative and High Performing Organization
  2. Sustainable Natural and Built Environment

Transparency & Accountability Efforts

Other departmental responsibilities include training and support for the MUNIS/ERP budgeting module, the coordination of cross-organization training and leadership initiatives such as Culture of Service, and participation in downtown and neighborhood economic strategies. Overall the department is focusing on furthering the goal of transparency and accountability with its operations and communications and enhancing resident and employee engagement.