Durham One Call

919-560-1200


one-call-online-request-button
Durham One Call is the central point of contact for information and services offered by the City of Durham. Contact us for information about City services such as waste collection, recycling, potholes, street repairs, litter, unsightly properties, water and stormwater services, maintenance of City property, city events and much more. Call 919-560-1200 to reach English or Spanish-speaking representatives who will answer your questions, dispatch a service request, connect you to the appropriate department or complete the Online Request Form which will be processed within one business day.

Durham One Call is open from 8 a.m. to 5 p.m. Monday through Friday except holidays.
one_call_app_logo_web

New Durham One Call Joint Mobile App Now Available


Durham residents can now submit service and public records requests to City and County governments through a new joint mobile application. The Durham One Call app is a free interactive tool that residents can download by searching "Durham One Call" on their smart phone in either the Apple Store or Google Play store. Residents will still be able to call Durham One Call at 919-560-1200 or place a request from this web page.
  1. City of Durham Status Report Regarding 115 North Duke Street Explosion

  2. Support Providers Ready to Help Durham Businesses Impacted by Gas Explosion

    Small Business Advisory Committee and NCWorks Hosting Events at Downtown’s Chesterfield Building Additional Info...
  3. Resident's Encouraged to "Go Green" at Durham's Earth Day Festival

    Durham residents will receive information on the many ways to “love” the Earth and make a local impact at Durham’s 2019 Earth Day Festival on Sunday, April 28 from 12 p.m. – 5 p.m. at Durham Central Park on 501 Foster Street. Additional Info...