Durham One Call

Durham One Call is the central point of contact for information and services offered by the City of Durham. Contact us for information about City services such as waste collection, recycling, potholes, street repairs, litter, unsightly properties, water and stormwater services, maintenance of City property, city events and much more. Call 919-560-1200 to reach English or Spanish-speaking representatives who will answer your questions, dispatch a service request, connect you to the appropriate department or complete the Online Request Form which will be processed within one business day.

Durham One Call is open from 8 a.m. to 5 p.m. Monday through Friday except holidays.

New Durham One Call Joint Mobile App Now Available

Durham residents can now submit service and public records requests to City and County governments through a new joint mobile application. The Durham One Call app is a free interactive tool that residents can download by searching "Durham One Call" on their smart phone in either the Apple Store or Google Play store. Residents will still be able to call Durham One Call at 919-560-1200 or place a request from this web page.
  1. View the 2019 State of the City Address and 2018 Annual Report

    The address was delivered to a packed house on Monday, Feb. 19. Hear Mayor Schewel's priorities for the City and take a look at last year's accomplishments, now available in multiple formats. Read on...
  2. Durham Offers Small Business Certification Seminar

    Find out about the various minority, women, and small business certification programs now available. Additional Info...
  3. New Bull City Wrap Begins February 18

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