Water Use & Efficiency Assessment

The purpose of the Water Use Assessment (also called a Water Audit) is to identify leaks and evaluate a customer's current consumption and water use patterns in single-family homes and small businesses. A water use assessment also serves to educate customers about the wise use of water, and to make their homes and businesses as water efficient as possible.

Key benefits to customers include the possibility of reduced water/sewer bills, which can mean large annual savings especially for customers with large or numerous properties and many water using fixtures and appliances. Staff members also offer telephone consultations with tips to reduce water use.

What Happens During the Assessment

During the assessment, a visual inspection is performed on all water using fixtures and appliances. Flow rates for plumbing fixtures are measured and leaks are identified. Our conservation staff can make valuable recommendations on repairs or retrofits and water efficient techniques to save money on your water bill. Here is what you can expect when you have a water use assessment conducted at your home or small business:
  • Fixtures and devices are evaluated for water efficiency
  • Complimentary low-flow aerators and showerheads, if needed, are provided (at no additional charge)
  • Recommendations are made on how to make changes in water usage habits and behaviors to maximize water conservation and efficiency in your home or small business
Please note, there is a $25 fee for this service; the fee is applied directly to your water bill.

If you have an unusually high water bill or would simply like to reduce the water consumption in your home or business, request a Water Use Assessment online or by calling conservation staff at 919-560-4381. 
Toilet in a Bathroom