The safety and well being of our customers and our employees is always our priority. For this reason, we are temporarily suspending our program of in-home Water Use Assessments at this time. Our Water Efficiency Program staff are still available and happy to consult with customers over the phone to address their water efficiency and leak detection concerns. Staff will still be able to pull data logs from customer meters for analysis to aid in any trouble-shooting (and can be provided via email). Customers can request a phone consultation using our online request form. No fee will be affiliated with the phone consultation.
We will continue to evaluate conditions and hope to return to offering full service Water Use Assessments as soon as we can. In the meantime, we also offer a number of online resources to help customers identify and repair leaks on their own at www.durhamsaveswater.org.