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Accessibility

Website Accessibility Policy

Notice Under the Americans with Disabilities Act (ADA)
The City of Durham will not discriminate against qualified individuals on the basis of disability in the City's services, programs, or activities. The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate in the City's programs, services, and activities, The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all City programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communications, or a modification of policies or procedures to participate in the City program, service, or activity, should contact the office of Stacey Poston, ADA coordinator, Voice: (919) 560-4197, ext. 21254, TTY: (919) 560-1200; ADA@durhamnc.gov, as soon as possible but no later than 48 hours before the scheduled event.

Website Accessibility Policy
The City of Durham, North Carolina is committed to providing access to our website for individuals with disabilities. We recognize the importance of making our website accessible by everyone, regardless of their level of ability or disability.

 

Individuals with disabilities seeking information or services from the City have access to and use of information and data comparable to the access and use provided to the general public, unless an undue burden would be imposed. Upon request, all information contained on this site can be made available in an alternative format, or arrangements can be made by City staff to meet the needs of individuals with disabilities.

Section 508 of the Rehabilitation Act Amendments of 1998 requires that all sites of federal government agencies, and any state and local government agencies receiving federal funding comply. The City of Durham is in compliance with Section 508 guidelines as they affect the operation of this website.

American Disabilities Act (ADA) City of Durham Compliance
The General Services Department ensures that the City of Durham is in compliance with Title II of the ADA (Americans with Disabilities Act). The department's goal is to improve access to local government programs and facilities for persons with disabilities.

The City of Durham will not discriminate against qualified individuals with disabilities on the basis of disability in the City's services, programs, activities or facilities.

Employment
The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the American with Disabilities Act. (ADA)

Effective Communication
The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City's programs, services, and activities, including sign language, interpreters, documents in Braille and other ways of making information and communications accessible to people who have speech, hearing and/or vision impairments.

Modification to Policies and Procedures:
The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all City programs, services, and activities.

Facilities:

The City will make all reasonable modifications to City facilities to ensure
that people with disabilities have an equal opportunity to enjoy all City programs, services, and activities.

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs, services or impose an undue financial or administrative burden.

The City will not place a surcharge on a particular individual with a disability or any group of individuals to cover the cost of providing auxiliary aids/services or reasonable modifications of policies, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Anyone who requires an auxiliary aid or service for effective communication, or modifications to policies, procedures or City facilities should contact: Stacey Poston, ADA coordinator, Voice: (919) 560-4197, ext. 21254, TTY: (919) 560-1200; 
ADA@durhamnc.gov.

ADA Grievance Procedure 
ADA Grievance Procedure (en español)
ADA Notice 
ADA Notice- (en español)