WaterSense High Efficiency Toilet Rebate Program Remains Active The Department of Water Management continues to offer the WaterSense High Efficiency Toilet (HET) rebate program to better serve the Durham community, increase participation and water savings.
Rental and Multifamily Customers
Rental and multifamily customers are eligible for rebates upon the replacement of a 1.6 gpf (or more) toilet with a WaterSense HET model. Each account holder is eligible for up to 75 rebates of $100 each. Each customer has the option to appeal for additional rebates. Staff will evaluate the needs of the program, including program equity and availability of funds, when determining the outcome of the request. The rebate will be provided as a billing credit and will ONLY be applied to the account serving the location where the toilets are located/installed. For example, when a water bill is in the tenant’s name at a rental property, the tenant will receive the credit; when a water bill is in a landlord’s name, the landlord will receive the credit.
Commercial, Industrial, and Institutional Customers
Commercial, industrial, and institutional customers are eligible for rebates upon the replacement of a 1.6 gpf (or more) toilet with a WaterSense HET model. Each customer in this class is eligible for up to 75 rebates of $100 each. Each customer has the option to appeal for additional rebates. Staff will evaluate the needs of the program, including program equity and availability of funds, when determining the outcome of the request.
For information on the HET rebate program, contact conservation program staff with the Department of Water Management at (919) 560-4381 or visit DurhamSaveswater.org.