The City of Durham’s Finance Department assists the City Council, city manager and city departments with the management of financial resources and activities including debt and cash management, payroll, vendor payment, financial reporting, purchasing and revenue collection. Finance staff also coordinate risk management activities such as claims administration and employee safety programs.
City of Durham False Alarm Program Update
Effective January 1, 2013, the City of Durham has partnered with Public Safety Corporation of Waldorf, Md. to coordinate alarm registrations, false alarm notifications, billing and collections. The goal of the false alarm program is to reduce the number of false alarms responded to by police and fire officials, enabling them to be available for higher priority calls and crime reduction efforts.
All City of Durham alarm users and alarm providers are required to register by law. The City of Durham False Alarm Program provides for alarm registration and includes a civil penalty process for multiple false alarms, as well as an appeals procedure. The program does not apply to personal safety alarms, medical devices, audible alarms or car alarms.
Public Safety Corporation, through the use of its proprietary CryWolf software, offers free online alarm registration, and has a dedicated customer support team to provide service between 9 a.m. and 5 p.m., Monday through Friday. For information about the City of Durham False Alarm Program, visit the website or call (877) 665-2982 toll free.