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All property owners will be notified in advance of construction near their property; this includes any planned water service disruptions. Sound levels near active construction areas are anticipated to range between 70 and 90 decibels. Due to traffic control constraints, it will be necessary to conduct some work in high-traffic areas during weekend hours.
• NC State Highway Patrol - 101 S. Miami Blvd - 919-560-6868 • Durham County EMS St. 6 (by appt. ONLY on Wednesdays)- 226 Milton Rd. - 919- 560-8287 • Durham County Fire St. 82 - 919-596-7862 - 1724 S. Miami Blvd. • Durham County Fire St. 83 - 919-361-0927 - 1409 Seaton Rd.
You can find more information about Durham’s most recent water quality testing results in the Annual Water Quality Report.
Never cook with or drink water from the hot water tap. Hot water dissolves lead faster than cold water. If you need hot water, draw cold water from the tap and heat it on the stove or in the microwave. Never use hot tap water to make baby formula or cereal. Periodically remove loose debris from plumbing materials by removing faucet strainers/aerators from all taps and running the water for three to five minutes.
After completing the necessary request form, you may then pick up your sample kit (available three business days after completing the form) at one of two locations: our South Durham Water Reclamation Facility (WRF) at 6605 Farrington Road, or our North Durham WRF at 1900 East Club Blvd. Kits will be available for pick-up Monday through Friday, from 9 a.m. to 2 p.m. Customers should complete a request form and provide the required information so that appropriate labels and associated paperwork can be prepared and made ready. After collecting samples, customers should return them to either WRF as soon as possible for analysis.For more information on lead in drinking water, visit the EPA’s Ground Water and Drinking Water website.
A pink film or residue on bathroom and kitchen surfaces generally does not indicate a problem with water quality. In fact, the pink residue is likely a result of airborne bacteria present in the home that produce a pinkish or dark gray film on surfaces that are routinely moist such as toilet bowls, showerheads, sink drains, and tiles. Some people have reported that the pink residue appears in their pet's water bowl and fortunately it has not caused harm to the pet and is easily cleaned off.
Many experts agree that the bacteria that causes this pink film is most likely Serratia marcesens, a bacteria which is found naturally in soil, food, and in animals. Serratia, which produce a characteristic red pigment, thrive on moisture, dust, and phosphates and need almost nothing to survive. Generally thought to be harmless, recently Serratia marcesens has been tied to urinary tract infections, wound infections, and pneumonia in some people.
Requests to have a sidewalk repaired may be
Stormwater is rain or melted snow that does not soak into the ground. This water flows over the ground into storm drains, ditches, and other channels that flow directly into creeks, rivers, and lakes. Stormwater is not treated to remove pollution. Please call 919-560-1258 for more information.
An impervious surface is a hard surface that does not let water soak into the ground or greatly reduces the amount of water that soaks into the ground. For more information, please visit our Impervious Surface page.
Annual fees are charged based on the 12-month fiscal year, between July 1st and June 30th of the following year. Monthly fees are charged at the end of the month for which the bill is generated or following the water/sewer billing cycle. To have your billing frequency changed contact the Stormwater Billing Services Unit or by phone at 919-560-1258.
Visit the Stormwater Utility Fee web page.
Visit the Stormwater Services Provided section.