In keeping with the department's mission and the city’s goals, the Durham Solid Waste Management Department has taken steps to invest in technology to help make Durham an environmentally sound, cost-effective, and safe city in which to live. By employing database and routing technologies, we hope to support the department’s vision to:
  • Become a recognized leader in the solid waste industry.
  • Keep current with the latest technological advances in the industry.
  • Maintain a high level of service to our customers.
Data Capture Devices
The department is currently using data capture devices to report:
  • Code violations
  • Damaged carts to the cart management vendor
  • Illegal dumps
  • Optimized routing
  • Recycling participation rates
  • Road hazards
Residents are challenged by the current economy and today’s busy lifestyle. The Solid Waste Management Department is working to cut costs in fuel, overtime hours, and decrease the time it takes to respond to customer needs.

The Benefit of Increased Productivity

It has been estimated that increasing productivity by 40 minutes per day can save $50,000 per year for a 5-truck fleet. The database and routing technologies the department uses are designed to create the most cost effective routes for garbage, recycling, yard waste, and bulky item collection. The department also tracks fuel and efficiency to help maintain worker productivity. All of this is good for the environment and the economy.