Public Information

  1. 911 Customer Satisfaction Survey

    Fill out this quick and easy survey about the services provided by the Durham Emergency Communications Department.

  2. CodeRED Emergency Notification System

    The CodeRed system allows City Emergency Communications officials to telephone either all subscribers or geographically-targeted areas of the City in case of an emergency situation requiring immediate action (such as a boil-water notice, missing child, or evacuation).

  3. Rules for Police & Fire Alarm Systems

    Take a look at how the City of Durham strives to reduce unnecessary 911 calls that could potentially clog the emergency response lines.

  4. When to Call 911

    Take a look at some general guidelines to when you should call 911 in an emergency situation.

  5. When to Call the Non-Emergency Number

    Find out what the new non-emergency phone number is for the 911 center.