Public Information

  1. 911 Customer Satisfaction Survey

    Fill out this quick and easy survey about the services provided by the Durham Emergency Communications Department.

  2. Rules for Police & Fire Alarm Systems

    Take a look at how the City of Durham strives to reduce unnecessary 911 calls that could potentially clog the emergency response lines.

  3. When to Call 911

    Take a look at some general guidelines to when you should call 911 in an emergency situation.

  4. When to Call the Non-Emergency Number

    Find out what the new non-emergency phone number is for the 911 center.