Ombudsman Services for PWOC City Sidewalk Repair Project (SW-71c)

Project Manager


Mike Boyd
Phone: (984) 227-4486

Project Description


This is a Request for Qualifications (RFQ) from qualified firms (Engineers) to provide ombudsperson services for the PWOC annual sidewalk repair contract. The selected consultant will be asked to perform the following activities for the project:

Act as an Ombudsperson for the project – The engineer shall provide ombudsperson services as requested by the City to address public matters pertaining to the project such as:
Be present during construction activities to address concerns
Informing business and home owners of when work will be completed
Addressing complaints made by the public
Being an expert in PROWAG compliant sidewalk 

Overview of all Traffic and Pedestrian Control Plans – The engineer shall check traffic and pedestrian control on site to ensure compliance with current MUTCD standards. This includes ensuring proper pedestrian detours. 
 
Other Services – The engineer shall provide similar additional services related to the sidewalk repair projects as needed on an hourly basis.

Project Schedule

  • Pre-Submittal Meeting:  Wednesday, September 05, 2018  10:00 A.M.
  • Submittals Due:  Wednesday, September 19, 2018 - 3:00 P.M.
  • Anticipated Notice to Proceed:  November, 2018

Project Status


The pre-submittal meeting will be on September 05, 2018 at 10:00 A.M. in conference room 3B on 3rd floor of City Hall, 101 City Hall Plaza, Durham, N.C. 27701.