It is very important to report water main breaks as soon as possible. The Department of Water Management will respond to any report of a break as quickly as possible and take the necessary action to mitigate any possible service interruptions.
To report a water main break, please call Water and Sewer Maintenance at 919-560-4344.
Please note: normal operating hours for Water and Sewer Maintenance are from 7 a.m. - 3:30 p.m., Monday - Friday. Calls placed after-hours, on weekends, or on a City-Recognized Holiday will be routed to an answering service which will take the report and dispatch on-call crews.