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CodeRED Emergency Notification System

image for CodeRED logo

About CodeRED                                                                                                         
Durham City Government has instituted the CodeRED® Emergency Notification System  
 - an ultra high-speed telephone communication service for emergency notifications.
This system allows City Emergency Communications officials to telephone either all
subscribers or geographically-targeted areas of the City in case of an emergency situation
requiring immediate action (such as a boil-water notice, missing child, or evacuation). The
system is capable of dialing up to 60,000 phone numbers per hour. It then delivers a
recorded message to either a live person or an answering machine, making three attempts to connect to any number.
This message system will only be used for emergency purposes
Examples of times when the CodeRED system could be utilized:
•  Severe weather alerts
•  Drinking water contamination

•  Utility outage
•  Evacuation notice & route
•  Missing person
•  Fires or floods
•  Bomb threat
•  Hostage situation
•  Chemical spill or gas leak
•  Other emergency incidents where rapid and accurate notification is essential for life safety
Residential, Business, and Weather Warning Data Update Page
Residents and business are able to input an unlisted number, cell phone number, or other secondary phone number into the system for contact during an emergency situation. To enter your number into the system, visit the Residential, Business, and Weather Warning Data Update Page.